I can't remember exactly the timeline of when this occurred, but I believe it was shortly after we figured out Bruno had pancreatitis.... I went in just before closing one night to check on Bruno and get an update from Dr. Lynne. Dr. Lynne seemed a little off, a little upset. I asked her what what wrong. The conversation went something like this....
Lynne "As of tonight, I am off Bruno's case".
Me "Excuse me"?
Lynne "I was told I am no longer allowed to treat Bruno"
Me "The hell you are. Where is she"?
"She" was the owner of the clinic. "She" had never impressed me. "She" had always rubbed me the wrong way... The ONLY reason I took my dogs to her clinic was because of Dr. Dawn! and now, Dr. Lynne as well.
The office called "her" so I could speak to her. I was pissed! My baby, Bruno, had been saved by Dr. Lynne. She and Dr. Dawn were the only people who were allowed to treat my animals. Period. I explained this to the owner. "She" told me that she was the owner and asked is she got any credit??? Ummmmm, no. "She" did nothing for any of my dogs. I met her once and immediately did not like her. I explained to her that my dog's treatment was MY decision, not hers; and that my decision was that Dr. Lynne and Dr. Dawn would be the only vets touching Bruno. I explained to her that she rubbed me the wrong way the first time I had met her and that I did not like her. I told her that because of me, MANY people came to her clinic to see Dr. Dawn. I explained those people could easily leave as well. I WAS FURIOUS!!!!!!! Bruno was my dog, my family. The conversation did not go well for the high and mighty owner.... I hung up and walked out to the waiting room, where the entire staff was waiting. I simply said, "Lynne, you and Dr. Dawn will be continuing to treat Bruno". Enough said.
I spent some more time with Bruno and went home that night, feeling a little more hopeful, as I had just won a big fight for my buddy!
No comments:
Post a Comment